Terms of service

Overview

This website is operated by Palmora Society, based in Australia. Throughout the site, the terms "we", "us", and "our" refer to Palmora Society. By accessing or using our website and/or purchasing from our store, you agree to be bound by the following Terms of Service ("Terms"). These Terms apply to all users of the site.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions, you must not access the website or use any of our services.

Section 1 – Eligibility and User Responsibilities

By agreeing to these Terms, you confirm that you are at least 18 years of age, or the age of majority in your jurisdiction, and that you have the legal capacity to enter into a binding agreement. You agree not to use our products or services for any unlawful purpose or in violation of applicable Australian law, including the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) and the Privacy Act 1988 (Cth). Violation of these Terms will result in immediate termination of your access to our services.

Section 2 – General Terms and Conditions

We reserve the right to refuse service to anyone, at any time, for any reason permitted by law. All payment and financial information is encrypted during transmission using SSL/TLS protocols and processed in accordance with PCI-DSS standards. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of our service without our express written permission.

Section 3 – Accuracy of Information

We strive to ensure that the information on this website is accurate and current; however, we are not responsible for any inaccuracies or outdated content. We reserve the right to modify the content of this site at any time.

Section 4 – Changes to Services and Pricing

Prices for our products are subject to change without notice. The presentation of products on our website does not constitute a legally binding offer, but rather an invitation to purchase. Consumer guarantees under the Australian Consumer Law apply to all purchases and cannot be excluded by these Terms.

Section 5 – Products and Services

Certain products may be available exclusively online and in limited quantities. We reserve the right to limit sales of our products to any person, geographic region, or jurisdiction, at our discretion. Products are processed and shipped in accordance with our Shipping Policy.

Section 6 – Billing and Account Information

We reserve the right to refuse or cancel any order at our discretion. You agree to provide accurate, current, and complete purchase and account information for all transactions.

Section 7 – Third-Party Tools

We may provide access to third-party tools over which we have no direct control. Use of any optional third-party tools is at your own risk.

Section 8 – Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party site.

Section 9 – User Comments and Submissions

If you send us ideas, comments, or other materials, you grant us an unrestricted, royalty-free license to use, edit, publish, and distribute them. You are solely responsible for the accuracy and content of your submissions.

Section 10 – Personal Information

The collection and use of your personal information through our website is governed by our Privacy Policy, which is incorporated by reference, including compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Section 11 – Errors, Inaccuracies, and Omissions

Occasionally, our website may contain typographical errors, inaccuracies, or omissions. We reserve the right to correct errors and to update or cancel orders where information is inaccurate.

Section 12 – Prohibited Uses

You are prohibited from using our site for: (a) any unlawful purpose under Australian law; (b) soliciting others to perform unlawful acts; (c) violating any regulation or law; (d) infringing intellectual property rights; (e) harassing, abusing, or discriminating; (f) submitting false or misleading information; (g) uploading viruses or malicious code; (h) collecting personal information of other users; (i) engaging in spam or unauthorized data scraping; (j) obscene or immoral purposes; (k) interfering with the site's security features.

Section 13 – Consumer Guarantees and Limitation of Liability

Nothing in these Terms excludes, restricts, or modifies any right or remedy you have under the Australian Consumer Law, including consumer guarantees that cannot be excluded. Where permitted by law, and subject to the non-excludable consumer guarantees under the ACL, our liability for goods or services not of a kind ordinarily acquired for personal, domestic, or household use is limited, at our choice, to replacement, repair, or payment of the cost of replacing or repairing the goods.

Section 14 – Indemnification

You agree to indemnify and hold Palmora Society harmless from and against any claim, liability, damage, or expense arising from your violation of these Terms, to the extent permitted by Australian law.

Section 15 – Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be enforceable to the maximum extent permitted by law, without affecting the validity of the remaining provisions.

Section 16 – Termination

We may terminate your access at any time, without notice, if you breach any provision of these Terms.

Section 17 – Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Refund and Returns Policy, and Payment Policy, constitute the entire agreement between you and us.

Section 18 – Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Australia. Any dispute will be subject to the jurisdiction of the competent courts of Australia, without prejudice to your right to access consumer dispute resolution mechanisms available in your state or territory of residence.

Section 19 – Changes to the Terms of Service

We reserve the right to update these Terms at any time by posting changes to this page.

Section 20 – Payment Processing

All payments are processed securely through trusted third-party payment providers, in compliance with PCI-DSS standards. For more details, see our Payment Policy.

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